Creating long-term value
Creating long-term value for stakeholders and wider society
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The resources we rely upon
Our Resources
Vehicles
At December 2024, we operate around 13,900 vehicles of varying sizes, from sedans, minivans, cars and minibuses, to double-decker buses and long-haul coaches. The fleet is predominantly internal combustion engine (ICE) powered. As we drive towards net zero, we also operate alternative fuel technologies such as electric and hydrogen; we have 1,100 Zero Emission Vehicles (ZEVs) in operation or awaiting delivery and we have well-developed plans to adopt increasing numbers of viable ZEVs.Sites
Our services operate from hundreds of depots across 11 countries and 40 key cities. These depots are where we deliver training, embed our safety practices and manage the fleet with many of those depots equipped to support ZEVs.Financials
Mobico Group is focussed on delivering long-term quality of earnings, a policy for margin improvement and enhanced return on investment, with a disciplined approach regarding cash generation.Colleagues
We have a diverse workforce and employ over 33,000 colleagues across our businesses around the world, the majority of whom are drivers. Together, our employees deliver excellent customer service, and bring extensive technical skills and expertise in areas including operational excellence, route optimisation and vehicle technology.Intellectual property
We continually develop and refine critical intellectual property, which allows us to design, mobilise and operate transport solutions that deliver on our Evolve ambitions.Our Relationships
Our connection with our customers is fundamental to our success. We have extensive, long-term relationships at local and national levels of government, with city or regional transport authorities and with our local emissaries. We work with them to find solutions, and improvements, to address their transport needs. We also enjoy productive relationships with our suppliers to develop innovative solutions for improvements to safety, reliability, customer satisfaction and our environmental impact. -
How we create value
What we do – our customer propositions
We have a range of products that enable us to create solutions for our customers across each of our five Evolve customer propositions.🠞 Our key differentiators
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Our processes and systems
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Our partnerships
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Our knowledge
🠜🠝 Our global diversified contract models
55% of the Group’s revenue is generated from contracts where customers pay us a fee to operate routes. The remaining 45% of revenue is from passengers purchasing tickets from Group companies. 89% of our contracts have a high or medium level of cost inflation protection. Medium levels of protection can mean that we have a lag in recovering inflation, and sometimes rely on indices that may not always be a perfect match for the underlying costs they are supposed to mitigate.🠜 -
The value we create
Value generated for stakeholders
Colleagues
We are an organisation that shares the values of our employees and partners. We provide attractive career opportunities, paying competitive wages and salary rates, and creating safe, enjoyable and inclusive working environments.Passengers and customers
We provide best-in-class value for money services that provide compelling, and more environmentally friendly transport options versus a private car. Our services enable passengers to connect with family, friends, and workplaces, and facilitate easier access to healthcare and education.Suppliers
We support a wide range of suppliers, from individuals to large businesses. We develop rewarding partnerships with them, working collaboratively and honourably to deliver market-leading services to our customers.Equity and debt investors
Ultimately, we aim to provide attractive investment returns, both for our equity and our debt investors. We have strong long-term relationships with shareholders and lenders, as we use a variety of funding sources to support our business.Communities
Our services facilitate social mobility and promote economic activity; connecting people to jobs, education, healthcare and leisure. Mobico’s capabilities can be critical for those people without access to a car and especially where we provide transport for the more vulnerable members of our society. By encouraging modal shift from private car to public transport, in many cases, we also play an important role in improving air quality in our communities.Governments
We have strong relationships at local and national levels of government, which enable us to help shape public transportation policies. We are also able to bring transport solutions to local government bodies and transport authorities; transforming the services in their areas. The Group also generates significant tax contributions to public finances through employee, sales, corporation, property and other taxes.The environment
A significant proportion of the world’s CO2 is generated by transport – a key target for decarbonisation. For every bus journey, up to 70 car journeys are removed from the road. By making such journeys more reliable, more enjoyable and often more convenient than alternatives, we help communities and the world to reduce emissions significantly and greatly improve social mobility